Absolutely. We are an OEM/ODM-friendly factory. You can customize:

CustomizationDetails

• Logo Laser engraving / silk screen / metal badge / silicone patch

• Color Pantone matching — any color you choose

• Packaging Custom box, insert tray, manual, sticker

• Accessories Custom attachment heads, bag, charging cable

• Firmware/Settings Speed levels, auto-off timer, LED light pattern

• New mold Full design-to-production service (for large orders)

We keep your design 100% confidential with a signed NDA.

Yes. All our massage guns are manufactured with international certifications:

• CE, RoHS, FCC (EU & US standards)

• PSE (Japan)

• UKCA (UK)

• MSDS, UN38.3 (for battery safety / air shipping)

We provide full certification documents for your customs clearance and platform compliance (Amazon, Walmart, Shopify, etc.).

• Sample order: 3–7 days

• Stock product (50–500 pcs): 7–15 days

• OEM order (500–2000 pcs): 20–30 days

• Large OEM order (2000+ pcs): 30–45 days

We will confirm exact lead time based on your order quantity and customization.

No.We do noWe have a strict 4-step QC process:

1. Incoming material inspection

2. In-production line check

3. 100% function & battery test before packing

4. Final random sampling before shipment

Defective rate: < 0.5% (industry average is 1–2%)

If you receive defective units:

• We offer 1–2% extra free units as spare parts for orders over 500 pcs

• Or we replace defective units on your next order

• Or refund for defective units (with photo/video proof)t allow shipping via freight forwarders or re-shippers under any circumstances.

• 12–24 months warranty (depending on model)

• Warranty covers motor, battery, PCB, charging port

• We ship replacement parts (motors, boards, batteries) for free within warranty period

• You can also choose to return defective units in bulk for replacement

We also provide after-sales training materials (video guides, troubleshooting PDF) for your team.

We ship worldwide — by sea, air, or express (DHL/FedEx/UPS).

Shipping method Best for Time

Sea Large orders (500+ pcs) 25–40 days

Air Medium orders (100–500 pcs) 7–12 days

Express Sample / small order (1–50 pcs ) 3–7 days

We work with experienced forwarders and can ship to your local warehouse or Amazon FBA directly. We also offer DDP shipping (Door to Door, tax included) for some countries — ask us if available for your region.

yes — both private label and white label are available.

• White label: Our product with no logo — you add your own sticker/label

• Private label: We print your logo on the product, packaging, and manual

We also offer custom SKU, barcode, and Amazon-ready packaging (frustration-free packaging available).

Yes — we strongly recommend it.

Sample options:

• Existing model: sample cost = product price + shipping (refundable or deducted from bulk order)

• OEM sample (with your logo): sample fee applies — cost depends on customization

We will send you real photos, videos, or a live video call to show the product before shipping the sample.

Yes. For our best-selling models, we keep 500–2000 pcs in stock at all times.

Once you become a regular partner, we can also help you set up a rolling stock plan (e.g., ship 500 pcs every month automatically).

• Sample / small order: PayPal, Credit Card, Western Union, or bank transfer (T/T)

• Bulk order: 30% deposit + 70% balance before shipment (T/T)

• Large/repeat clients: 30% deposit + 70% balance within 7 days after BL copy

We can discuss Letter of Credit (L/C) for very large orders.

Yes — this is one of our specialties for B2B clients.

We can:

• Print Amazon FNSKU labels and apply them

• Pack in individual poly bags or boxes

• Provide poly bag suffocation warning labels (Amazon requirement)

• Attach "Do not separate" labels for master cartons

• Ship directly to Amazon FBA warehouses (USA, EU, UK, JP, CA)

We are experienced with Amazon compliance and can help you avoid common FBA rejection issues.